My Schedule

Agents can view their schedules and make schedule change request.

What do you want to do?

Tasks in this Topic Include:

• My Schedule
• View My Schedule (Multiple Days)
• Request Change

Related Tasks:

• My Agent Homepage
• My Schedule Changes
• Schedules for Bidding
• My Bids
• Schedule Swap Requests
• My Alerts
• Change Password

View My Schedule (Single Day)

To view a single day of your schedule:

1. Select My Schedule from the left navigation men.
2. The Interactive Schedule Calendar displays the interactive calendar of the current month.
   
   • Blue color indicates the days on which the agent has a schedule.
   • Red color indicates the days on which the agent has Exceptions. These could be Regular, Mid-day plus (+), or Mid-day minus (-) exceptions.
   • Darker yellow color indicates days recommended for exception requests.
   • Lighter yellow indicates days that are available for scheduling.
   • White color indicates dates the agent is not scheduled.
   • Grey color indicates dates where there are insufficient hours in an Exception Pool.
   • The Bulk schedule change request/View allows for the submission and viewing of change requests that span multiple days.
3. Double click a day to open the individual day window.
   

View My Schedule (Multiple Days)

The Bulk schedule change request/View allows for the submission and viewing of change requests that span multiple days. To view multiple days of your schedule:

1. Select the From date.
2. Select the To date.
3. Select View.
4. The multiple days are displayed.
   

Request Change

See Schedule Change Requests.